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Check-in
21Oct2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500

Emporio Cancun, a 4-star hotel with an 8.0/10 rating on Booking.com, features direct beach access and a picturesque setting between the Caribbean Sea and Nichupté Lagoon. The hotel offers several amenities including free WiFi, a fitness center, outdoor pools, and multiple dining options.

Rooms & Amenities

Emporio Cancun offers 443 air-conditioned rooms, many with terraces and sea views. Each room includes a flat-screen TV, coffee machine, and private bathroom.

Dining Options

Dining options include 3 on-site restaurants and a coffee shop/café, serving international cuisine at CúA Culinary Artisans. A poolside bar offers a selection of drinks.

Leisure Facilities

Leisure facilities include outdoor swimming pools, a children's pool, fitness center, and a tennis court. Guests can also partake in various water sports activities such as snorkeling and diving.

Services & Local Area

The hotel features a 24-hour reception, business center, meeting room, and services such as tour/ticket assistance. It's conveniently located within a short drive to the Maya Cancun Museum and El Rey Ruins.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
Max:
2 persons
35 m² 
Bed options:
2 Double beds
Shower
Coffee machine
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Deluxe King Ocean Front Suite
Max:
2 persons
40 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Deluxe Double Room Partial Ocean View
Max:
2 persons
35 m² 
Bed options:
2 Double beds
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Cancun 12.0 km
Airports
Cancun (CUN) 16.0 km
Isla Mujeres (ISJ) 33.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500
Nearby
Museum
Mayan Museum of Cancun
270 m
Museum
Parque Maya Cancun
390 m
Restaurants
Bacoli Tratoria
20 m
Boulevard Kukulcan Km 17
Captain's Cove
270 m
Blvd Kukulkan Km 16. 5
Pina Colada Restaurant
170 m
Boulevard Kukulcan Omni Hotels & Resort
Spices Restaurant
370 m
Boulevard Kukulcan Km. 17
Galeon Columbus
370 m
Blvd Kukulcan 16.6
Terranostra
370 m
Boulevard Kukulcan Km 21
Sunset Bar
370 m
Boulevard Kukulcan km 20 at Westin Resort & Spa
Pancho & Willy's Cantina
290 m
KM 16 Kukulcan Blvd - at Captain's Cove
Cayo Largo Restaurant
1.3 km
Kukulcan Boulevard 17. 5 km Royal Islander Hotel

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.0
8.0/10 based on 3759 reviews
Margaret
United States, December  2024
8.6/10

We had a wonderful stay at this resort, highlighting its beautiful beach with clean sand and fantastic amenities. The staff was incredibly welcoming and attentive, making us feel at home. While we loved the spacious rooms with great views, the dining options were a bit hit or miss and sometimes on the pricier side. Overall, it's a great family-friendly spot, though a few minor issues could be improved.

Rooms
9.0
The rooms were spacious and modern, with a fantastic ocean view, including useful amenities like a fridge and coffee maker.
Service
9.0
The service was attentive and friendly, with staff always eager to assist and ensure we had a pleasant stay.
Location
10.0
The location right on the beach was perfect for enjoying the beautiful turquoise water and relaxing on the sand.
Dining
7.0
The breakfast buffet had a great variety, but some a la carte restaurant experiences were less consistent in quality.
Facilities
8.0
The pools were clean and well-maintained, providing fun options for both kids and adults.
Troy
United States, December  2024
7.6/10

I had a pleasant stay, with clean and comfortable rooms and a beautiful beach area. The pools were sparkling and provided a great spot to relax. However, certain aspects like service communication and the dining process could use improvement, especially for non-all-inclusive guests. Overall, the experience was enjoyable, but there were a few hiccups.

Rooms
8.0
The rooms were clean and comfortable, providing a relaxing space to unwind after long days. I appreciated the fantastic view from the balcony, especially during sunrise.
Service
6.0
While some staff members were friendly, communication at the reception was a struggle at times. It would have been better if more staff could speak English fluently.
Location
9.0
The hotel is located right next to a beautiful beach, which is perfect for sunbathing and relaxing. It's also conveniently close to various local attractions, making it easy to explore the area.
Dining
7.0
Dining was generally enjoyable, with a variety of food options. However, I found the process of having to sign every meal a bit tedious and would have preferred a simpler system.
Facilities
8.0
The amenities, including the pools, were well-maintained and provided a great environment for relaxation and recreation, though the pool area felt a bit crowded at times.
William
United States, December  2024
7.4/10

We had a mixed experience at the hotel. On the positive side, the rooms were spacious and had beautiful views, which we loved. The location was also convenient, with easy access to public transport and nearby shops. However, the dining options were limited, particularly in terms of service and availability of advertised drinks. Overall, it's a nice place but could use some improvements.

Rooms
9.0
The room was spacious and offered great views from the balcony. It was also well-kept and clean.
Service
6.0
Service was a bit spotty, especially at the restaurant, where we faced long waits for meals and limited drink options.
Location
9.0
The hotel's location was very convenient with a bus stop right outside, making it easy to explore the area.
Dining
5.0
Dining had its ups and downs; while some meals were good, the service and wait times were often frustrating.
Facilities
8.0
The pool area was nice, with plenty of lounge chairs, making it a relaxing space to spend time.
Bryan
United States, November  2024
9.0/10

My stay at the resort was absolutely delightful! The staff made me feel welcomed and genuinely cared for, which really elevated my experience. The cleanliness of the hotel and the beautiful sea views were highlights, but I wish the dining options were more varied. Overall, it felt like great value for money for a family-friendly vacation.

Rooms
9.0
The rooms were spacious and offered fantastic sea views, making it a great place to relax after a day of activities.
Service
10.0
Service was exceptional, especially from staff members like Manny who went above and beyond to make my stay special.
Location
10.0
The location is amazing, right in front of the beach with easy access to everything you need.
Dining
7.0
While the food was delicious, there could be more diversity in the meal options available at the buffet.
Facilities
9.0
The amenities like the kids' pool and entertainment were perfect for families, making it a fun and active place.
Jeff
United States, September  2024
8.6/10

My stay at the resort was a wonderful experience, filled with friendly service and a peaceful atmosphere. I loved the beautiful beach and the various activities offered, though the check-in process could use some improvement. The cleanliness and the dining options were impressive, especially the breakfast and the food at the specialty restaurant. Overall, I found the resort to be a great value for the money, although a few aspects could be polished.

Rooms
9.0
The room I stayed in was spacious and clean, with a fantastic view that made my mornings special.
Service
7.0
The staff were extremely welcoming and helpful, though the check-in process took longer than expected.
Location
10.0
The resort is conveniently located right on the beach, making it easy to access the ocean and enjoy the sun.
Dining
8.0
The dining experience was delightful; breakfast had plenty of options, and the specialty restaurant served excellent food.
Facilities
9.0
The amenities, including the pool area and beach services, were well-maintained and added to the overall enjoyment of the stay.
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Check-in
21Oct2025Select date
Check-out
22Oct2025Select date
Rooms and Guests2 Guests, 1 Room